Guides and ebooks
The ultimate guide to sales email automation
With this ebook, you’ll learn how to use an email automation tool to build a sales outreach process that saves time, keeps your messaging consistent, and connects you with leads the moment they’re ready to buy
Latest stories
Guides and ebooks
Gartner: 3 Ways AI Benefits Customer Service Organisations
A recent report from Gartner explains how customer service organisations can benefit from using AI to cut costs and add value.
Guides and ebooks
What makes a business successful?
Running a successful business is hard work. Juggling orders, support, and accounts takes dedication and perseverance—undoubtedly…
Guides and ebooks
6 min read
When do Zendesk automations run?
Automations are a tool within the Zendesk platform that can be used to change ticket properties…
Guides and ebooks
1 min read
Report: The State of CX Maturity among Midsize and Enterprise Companies of Europe
To help businesses make data-driven decisions, Zendesk partnered with ESG Research to build a framework around CX maturity. See where your team stands.
Guides and ebooks
Guide to the Zendesk Marketplace
When your agents can deliver a great experience, customers are more likely to do business with you.
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