Diversity, equity, & inclusion

Latest stories Page 2

Inclusive leadership has never been more imperative Article

Inclusive leadership has never been more imperative

As our nation struggles with and rallies around a re-awakening of racial injustice that has been…

Values with action: how Zendesk will continue to do better Article

Values with action: how Zendesk will continue to do better

Silence is complicity. Speech is not enough. We’re committed to being an ongoing catalyst for change. Here are the latest steps we’re taking.

What we can learn from our veterans about resiliency and connection Article

What we can learn from our veterans about resiliency and connection

Aided by the Coronavirus pandemic, the U.S. is bracing for a mental health crisis that was,…

What companies gain by hiring veterans Article

What companies gain by hiring veterans

Few of us can begin to imagine life in the military if we haven’t ever served.…

Why being an accomplice is better than being an ally Article

Why being an accomplice is better than being an ally

There’s a four-letter word that gets a lot of love, that it’s fine to say in…

Why gendered language is everyone’s business Article

Why gendered language is everyone’s business

It was an upscale Indian restaurant near Central Park–”magnificent views of the park and upper Manhattan,…

Cold at work? Why it’s time to turn up the heat on conversations around workplace norms Article

Cold at work? Why it’s time to turn up the heat on conversations around workplace norms

For many adults, “9 to 5” is more than just a Dolly Parton smash hit—it’s their…

Should D&I training be mandatory? Article

Should D&I training be mandatory?

Racism embarrasses a major corporation; the company takes public steps to make amends; rinse, repeat. It’s…

How men can serve as allies for women in the workplace Article

How men can serve as allies for women in the workplace

When the sexual harassment allegations against Harvey Weinstein broke in late 2017 (though his behavior had…

Take care of yourself, your team, and your customer—in that order Article

Take care of yourself, your team, and your customer—in that order

The four components of customer anger I outlined last week—the situation, its ramifications, baseline stress, and…

Harness the power of parenting at work Article

Harness the power of parenting at work

Returning to work for new mom Serena Williams meant hitting the tennis court for the French…

Our technology is only as empathetic as we are Article

Our technology is only as empathetic as we are

I’ve been to SXSW Interactive six times. Maybe it’s just me, but for many years I…

“V” in the moment of change: Q&A with diversity and inclusion expert Vernā Myers Article

“V” in the moment of change: Q&A with diversity and inclusion expert Vernā Myers

Everyone's a little bit racist. And the sooner we all figure that out, the sooner we…

Working moms need a new F-word: flexibility Article

Working moms need a new F-word: flexibility

No matter the advancements we make in technology, workplace policies, and legislation, it can still be…

There’s a fresh dad in the cubicle near you Article

There’s a fresh dad in the cubicle near you

New moms usually get all the attention. Flowers, baby showers, and time off from work. But…

Think you have diversity covered? Think again. Diversity is more than skin deep. Article

Think you have diversity covered? Think again. Diversity is more than skin deep.

Many companies think they are making diversity strides. But diversity is more than skin deep. Look…

Returnship: the path forward for mothers in the workplace Article

Returnship: the path forward for mothers in the workplace

Mothers returning to the workplace after a long absence have a hard hill to climb. But…

Returnship: why mothers can’t break down the corporate door Article

Returnship: why mothers can’t break down the corporate door

Mothers returning to work after a lengthy absence face special circumstances that other job returners do…

How diversity improves work culture and the bottom line Article

How diversity improves work culture and the bottom line

It's widely known that diversity has an impact on culture, but it's also important to understand…