Building empathy

Latest stories Page 2

How to authentically embody corporate social responsibility Article

How to authentically embody corporate social responsibility

The concept of corporate social responsibility (CSR) originated with companies having to clean up after their…

How community nonprofits shift focus to solve for food insecurity Article

How community nonprofits shift focus to solve for food insecurity

Around the world, more people are going hungry now than before the pandemic hit. Now, nonprofits worldwide have had to pivot their focus to offering the most essential service of all: giving food.

Introducing stories about helpful people Article

Introducing stories about helpful people

When Eric Grandon discovered beekeeping, he had no idea that the bees would give him the…

The power of a culture built on gratitude Article

The power of a culture built on gratitude

In his posthumous letter for the New York Times, Senator John Lewis could have chronicled his…

Millennials are hit the hardest by the loneliness epidemic, and here’s why Article

Millennials are hit the hardest by the loneliness epidemic, and here’s why

Millennials get a lot of flack for coming into the workplace and asking for more. They…

Empathy circles: from a moment to a movement Article

Empathy circles: from a moment to a movement

Employees needed urgent support as multiple crises unfolded. Empathy circles were born: safe spaces where our people could talk and feel safe

How to pivot in the face of change Article

How to pivot in the face of change

Something’s not working. Maybe your business didn’t take off like you thought it would; or it’s…

Why empathy has moved from buzzword to business necessity Article

Why empathy has moved from buzzword to business necessity

It used to be that brands were built on strength. If your product was better or…

We’re more connected than we realize; it’s time to rethink how we do business Article

We’re more connected than we realize; it’s time to rethink how we do business

If there is one thing COVID-19 has taught us, it’s how interconnected we are. When suddenly…

Finding solace as we face uncertainty and ambiguous loss Article

Finding solace as we face uncertainty and ambiguous loss

In the first months of winter, we knew who we were. Most of us were barely…

How the International Rescue Committee welcomes asylum seekers and refugees to the U.S. Article

How the International Rescue Committee welcomes asylum seekers and refugees to the U.S.

Every day, approximately 37,000 people in countries ravaged by war or violence make the difficult decision…

How messaging apps help connect immigrant and diaspora communities Article

How messaging apps help connect immigrant and diaspora communities

Group chats have been an extension of my social circles for as long as I’ve had…

Holding onto the rituals we’ve learned to love as we shelter in place Article

Holding onto the rituals we’ve learned to love as we shelter in place

For many of us, the past few months represent more concentrated time sequestered inside—either solo or…

Values with action: how Zendesk will continue to do better Article

Values with action: how Zendesk will continue to do better

Silence is complicity. Speech is not enough. We’re committed to being an ongoing catalyst for change. Here are the latest steps we’re taking.

Relational Mindfulness: 4 ways to relate as humans at work Article

Relational Mindfulness: 4 ways to relate as humans at work

A phone interview with Brigit Ritchie in the midst of a global crisis opens like this:…

We can cultivate empathy anywhere, even from our living rooms Article

We can cultivate empathy anywhere, even from our living rooms

Right now, connecting with others can be hard. Sometimes it’s the WiFi that cuts out, other…

What we can learn from our veterans about resiliency and connection Article

What we can learn from our veterans about resiliency and connection

Aided by the Coronavirus pandemic, the U.S. is bracing for a mental health crisis that was,…

Leading with empathy: What you don’t say is just as important as what you do Article

Leading with empathy: What you don’t say is just as important as what you do

Early in the COVID-19 outbreak, it was comforting to say, “We’re all in this together.” What…

Therapy, like everything else, has moved online. And that’s a good thing Article

Therapy, like everything else, has moved online. And that’s a good thing

When my sister, a therapist, began doing teletherapy because of the COVID-19 lockdown, she and I…

Shannon Weber on how to show up for others in hard times Article

Shannon Weber on how to show up for others in hard times

When Shannon Weber was starting her career, she led a team at a crisis hotline. Phone…