5 questions every IT leader should ask of their CRM platform
When IT leaders are deciding what they need out of a CRM platform, there are five important questions they need to ask
Be the type of tech support team you want to interact with
CircleCI relies on Zendesk to connect its remote, distributed technical support team with its customers. The company has seen gains in efficiency and satisfaction and built a custom open source Slack integration using the Zendesk API.
So you want to build an app?
Today in the Zendesk forums we’re hosting the next installment of our Fine Tuning series, a discussion where we’ll focus on the Zendesk Apps Framework (ZAF) and the technical aspects of
The Zendesk tool belt is growing!
This month we bring you 10 great new Zendesk integrations and an update to an existing one
Community tip: connecting Zendesk and Google spreadsheets
At Control Group, we’re constantly reevaluating our own internal workflow to be more productive using the tools we already have
Zendesk API v2
YourTrove, an online service for developers, conducted a survey last year asking what they consider to be the biggest pain points in API development
A Closer Look at the API Designed To Make Ticket Sharing a Piece of Cake
Moving stuff around is easy, right? I can move files on my computer into different folders just by dragging them around. In my favorite calendar application I can move events to different dates. I can move the events from my work calendar to my home calendar, or even a shared calendar. Its all pretty easy […]