[{"type":"inline-post","id":495323961,"copy":"Tune in for the updates you need\u2014in 15 minutes","url":"https://www.zendesk.co.uk/campaign/morning-show/","link_text":"","heading":"Zendesk Morning Show","image":"https://zen-marketing-assets.s3.amazonaws.com/images/MorningShow_landingpage_950x480px%20copy@2x.png","shape":"arch","post_type":"","tags":"customer-experience"},{"type":"index-promoted-post","id":493394001,"copy":"As Europe begins to work through a phased scheme to ease lockdown restrictions, retailers are slowly beginning to re-open. However, with social distancing guidelines still in place, opening the stores involves a series of special considerations that make it more complex than before.","url":"/blog/retail-reopening-importance-omnichannel-service-approach/","link_text":"","heading":"Retail reopening \u2013 the importance of an omnichannel service approach","image":"https://zen-marketing-assets.s3-us-west-2.amazonaws.com/images/emea/blog/PR016541_design_R2_ae-117.png","shape":"","post_type":"","tags":""}]