Zoho Analytics

Zoho Analytics

Easily analyze your data in Zendesk and keep track of key support metrics.

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The advanced analytics connector for Zendesk powered by Zoho Analytics, allows you to slice and dice your Zendesk data the way you want, to make informed decisions, and to gain insights into your customer support activity. It enables you to analyze and track agents' performance, NPS scores, tickets inflow, customer satisfaction ratings, and do much more.

Installing the Zoho Analytics add-on for Zendesk just takes a few clicks. Please follow the instructions in the slideshow here - https://www.zoho.com/analytics/help/zendesk.html#s1

App Details

  • Author: Zoho Analytics
  • Price: Free
  • Support: Email / Website
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