YouTube Comments

Turn video & channel comments from YouTube channel into Zendesk tickets

App ScreenshotApp ScreenshotApp Screenshot

Integrate videos and channel comments from any YouTube channel into your Zendesk turning them into tickets. Then simply address them taking advantage of Zendesk's views, macros, and triggers.

Features: * All Channel's Videos Comments: This integration creates tickets for all YouTube channel comments and all comments of videos added under the channel. * Clickthrough support: Links to YouTube comment to be viewed on YouTube are added to every ticket created by the integration. * Channelback support: Answers from Zendesk are automatically replicated in YouTube as comments from your name (option to be selected in the settings). * Up to 100 tickets every 2 minutes: Integration is capable of turning 100 YouTube comments into tickets every 2 minutes (per configured channel). * Multiple channels supported: You can enable this integration to work with up to 25 YouTube channels at a time (can be increased in the future). * Easy installation: Just install the application from Zendesk Marketplace to your instance, add contact information and channel - that's it!

You can find more information and FAQ at

App details

Mikhail Vink
Price (USD)

Apps install directly into your account.


There are currently no reviews. Be the first to share your experience.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.