Wave

Empower realtime coediting in Zendesk with Wave

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Wave helps your support team improve customer response times by enabling real-time coediting directly inside Zendesk Support.

Support team members will be able to draft and edit responses together and see each others edits instantly word-by-word.

Improve customer satisfaction faster response times

  • Help your team's new hires with the language, editing and the tone of conversations.
  • Solve tickets faster by allow multiple agents to chime in and help out.
  • Improve the quality of responses and reduce the number of reopens.
  • Easy to use; co-editing works like Google Docs

App details

Author
codox
Version
1.1.17
Price (USD)
Free

Apps install directly into your account.

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