Empower realtime coediting in Zendesk with Wave

App ScreenshotApp ScreenshotApp Screenshot

Wave helps your support team improve customer response times by enabling real-time coediting directly inside Zendesk Support.

Support team members will be able to draft and edit responses together and see each others edits instantly word-by-word.

Improve customer satisfaction faster response times

  • Help your team's new hires with the language, editing and the tone of conversations.
  • Solve tickets faster by allow multiple agents to chime in and help out.
  • Improve the quality of responses and reduce the number of reopens.
  • Easy to use; co-editing works like Google Docs

App details

Price (USD)

Apps install directly into your account.


There are currently no reviews. Be the first to share your experience.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.