Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing).
· Enter your Zendesk panel and click on the Administration icon in the left bar.
· Select Apps > Marketplace, and look for the Vozitel application.
· On the application page click on “Install app”.
· Configure the application with the data provided by Vozitel and click on Install.
· Refresh your Zendesk environment. You can find the application in the upper bar and additionally in the right bar if you are viewing a ticket or a user.
To obtain the Vozitel credentials, you have to contact the Commercial Department of Vozitel and request a new account 'Vozitel for Zendesk'. You can call us at +34 911 390 600 or write to firstname.lastname@example.org