Share voucher codes/discount codes/coupon codes (or any other type of codes) straight from a ticket.

Allow agent to insert a voucher code

With a beautifully designed sidebar app the agent is able to select a voucher category and simply insert the voucher code in a comment.

Ease of use for agents

Agents no longer need to leave the ticket to send a voucher code with your customer.

Complete control for admins

Are you the kind of admin that likes to have control over everything? Oh, do we have features for you. Our admin page let's you

• Create voucher categories (multiple levels)
• Import your voucher codes through a nifty uploader
• See which codes have been sent to customers, view by ticket, voucher category, date and by agent
• GDPR Proof (all your data stays within Zendesk, and only references are saved)
• Macro support: use [voucher_code] in macro's to let your agents decide with pop-up which voucher category needs to be selected
• Macro support for superheroes: use [vouchercode:{uniqueid}], directly insert a voucher from a specific category, and let the app take care of the rest.

Expected time savings

Spreadsheets with discount codes: 45-60 seconds per ticket

Logging into e-commerce software: 30-45 seconds per ticket

Prerequisites

For this app you'll need to have Zendesk Sunshine's Custom Objects.

Built by Sparkly. 7 day free trial included. Free for sandbox accounts. Sparkly, Amsterdam, the Netherlands.