VoiceBase PCI Call Redaction

Automatically Detect and Redact PCI data from your calls for compliance.

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VoiceBase automatically detects and then redacts PCI (Payment Card Industry) data from your call recordings using a highly accurate speech recognition engine and proprietary machine learning algorithms. Using VoiceBase’s PCI Call Redaction and Detection for Zendesk Talk, you can easily query and share your Talk recordings to unveil rich customer insights without breaching PCI compliance standards.

  • Credit card region is automatically scrubbed from recording and replaced with a white tone
  • VoiceBase returns scrubbed recording and transcript for Talk users
  • VoiceBase returns scrubbed recording and transcript for Talk users

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App details

Author
VoiceBase, Inc.
Version
1.0
Price (USD)
Free

Apps install directly into your account.

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