Engage with you Viber users via Zendesk Support. Unleash the full Zendesk power - use macros, triggers and ticket assignments the same way you used to work with e-mails.
You can try OAPS Viberer 14 days for free.
Watch demo here
Find out more details and videos on our website
- Get video, images, locations, contacts and files
- Send files back to Viber users
- Connect multiple Viber-bots
- Add tags to Viber tickets
First, install Viberer app.
Create you Bot account in Viber. It's described here. Save your APP KEY
- Go to your Zendesk Admin page -> Channel Integrations
- Click on Viberer -> Accounts tab -> Add account
- Paste your APP KEY
- Press Save