Merge faster in Zendesk and improve the customer experience with advanced ticket merging.

Features

• Quickly identify duplicates from the same requester
• Bulk merge tickets without having to switch screens
• Restrict to only tickets within the agent's groups
• Show only tickets with a matching brand
• Configure required fields for merging
• Carry over comments along with their timestamps
• Customize merge comments
• Roll up tags and priority

Try it for free

Sign up today for a 14-day free trial. Use coupon code TRIALWOCC to try without a credit card. Cancel anytime by simply uninstalling the app.

Last updated on August 3rd, 2021