Ticket Analytics

Ticket Analytics

Display ticket metrics to agents

(748)

Watch the Ticket Analytics app video

Give agents real-time insight on a ticket.

Overview of stats on a ticket

You'll be able to see these stats:

  • Relative date when a ticket was created
  • Relative date when a ticket was last updated
  • How many comments a ticket has

Ideal for organizations that need more insight in a single ticket

Give agents real-time insight on a ticket.

Sparkly, Amsterdam, the Netherlands.

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Zendesk Ticket Analytics Instructions

  1. Install the app
  2. Open any ticket
  3. Enjoy making better decisions with these stats at hand

Overview of stats on a ticket

You'll be able to see these stats:

  • Relative date when a ticket was created
  • Relative date when a ticket was last updated
  • How many comments a ticket has

Ideal for organizations that need more insight in a single ticket

Give agents real-time insight on a ticket.

Sparkly, Amsterdam, the Netherlands.

Have any questions or ideas?

Check out our Help Center.

App Details

  • Author: Sparkly
  • Price: Free
  • Support: Email / Website
  • Version:1.2
  • This is an app. It will install right into your Zendesk Support account.

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