Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ). Requires a phone extension on a Switchvox, version 22.214.171.124 or later (Switchvox Cloud service, or a Switchvox premises system).
Switchvox works within Zendesk to handle basic chores for you, so you can focus on your customer.
Easy Setup and Admin
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