SpiraPlan

Send and track issues from Zendesk to SpiraPlan

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Empowering software teams everywhere

SpiraPlan provides a powerful and elegant platform for developers, testers, project managers, and end users to collaborate, and create.

With easy to use logging, tracking, and reporting tools, SpiraPlan is the perfect tool to manage every aspect of application delivery. Combining issue tracking, testing, and product management in a single platform.

Integrating SpiraPlan with Zendesk is a straightforward way to help customers faster and smarter. This application lets Zendesk agents:

  • log a bug from a ticket directly into SpiraPlan
  • assign the bug to one of the development team
  • see and review any SpiraPlan bug already linked to existing Zendesk tickets
  • never leave the familiar Zendesk interface.

SpiraPlan's Zendesk app focuses agents on the essential information - required fields are grouped together, but optional fields are just a click away. Any attachments stored with the ticket will also be sent to SpiraPlan as links, so developers can see exactly what the agents see.

For more information visit: SpiraPlan's website

App details

Author
Inflectra
Version
1.2
Price (USD)
Free

Apps install directly into your account.

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