Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).
Allows SolunoBC customers and partners to be notified about incoming and outgoing calls directly in Zendesk.
A SolunoBC CRM integration license is required. Please contact your salesperson for more information.
A phone icon will be added to the top bar in the Zendesk system after installing the app. To configure your integration, tap this icon to log in to your account. Use your full SolunoBC username (including domain) and password.