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Show Related Tickets

Shows related tickets

(1545)
Preview image of app

The Show Related Tickets app analyzes your ticket subject, searches against all other tickets, and returns any tickets with matching terms.

The app enables your agents to quickly recognize and identify multiple incidents of the same issue. Then, agents can link all incident tickets to a problem ticket. A resolution to the problem ticket will be applied to all incident tickets, enabling your agents to tackle and resolve issues more efficiently and in a more organized manner.

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App details

Works with
support
Ticketing System
Author
Zendesk
Version
2.3.5
Price (USD)
Free

Apps install directly into your account

What people are saying

3.0

(1545)

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