SessionStack lets you watch a pixel-perfect playback of a customer session within your product. You can view everything that happened to the customer prior to submitting the ticket. This way you get all the context you need to assist your customers right away, without requesting screenshots. Connect SessionStack with Zendesk Support and within minutes you can:
SessionStack helps enterprise and SMB teams at companies like CalPERS, Bazaarvoice, Sketchdeck understand and improve the quality of their customer support thanks to co-browsing, session replay, error notifications, troubleshooting insights, analytics, and reporting tools.
Find out more about SessionStack co-browsing, session replay, reporting and analytics capabilities
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