Secret Service

Secret Service

Create a Zendesk ticket with an Internal Note.

  • Quick way to create a new ticket with an Internal Note.
  • Markdown is accepted in the Ticket Description.
  • Available in English and Spanish.
  • To create a ticket, you will need:
    1. Requester's email address.
    2. Ticket Subject.
    3. Ticket Description to submit as Internal Note.
  • Edit ALL Triggers in your account that send notifications when the ticket is created. Add the condition Ticket: Comment is... | Public (See image).
  • Make sure to edit the ticket after it has been created.

App Details

  • Author: Alex Culligan
  • Price: Free
  • Support: Email / Website
  • Version:1.1
  • This is an app. It will install right into your Zendesk Support account.

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