Screencast Me

Request screen recordings for cryptic tickets

Preview image of app
Preview image of app
Preview image of app

Video demo

Close more tickets with no hand-holding customer screen recordings

Request screen recordings for tickets that need further explanation.

Customers record their screen while narrating their issue and then send it directly back to the Zendesk ticket page.

Customers don't need to download any special software. They can record their screen directly from any modern browser (Chrome, Firefox, or Edge)

App details

Works with
support
Ticketing System
Author
Screencast Me
Version
1.0
Price (USD)
Free 14-day trial, then £10.00 per agent, per month

Apps install directly into your account.

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