SABIO

SABIO

SABIO Knowledge Management

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Access knowledge stored within the SABIO knowledge base directly within a ticket.

To setup SABIO App for Zendesk:

Obtain your free SABIO trial at https://www.getsabio.com

Get your SABIO API Key at support@sabio.de

Log into your Zendesk account as an administrator

Install the SABIO App from the Zendesk App Marketplace

Provide your instance URL (https://<instance>.getsabio.com), login and API Key as described on the setup screen

Optional: Provide a Zendesk custom ticket field ID used for automated standard search against your SABIO instance

App Details

  • Author: SABIO GmbH
  • Price: Free
  • Support: Email / Website
  • Version:1.4.2
  • This is an app. It will install right into your Zendesk Support account.

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