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RichCall Video Chat

Enrich your customer support with live video assistance option featuring co-browsing and web-collaboration tools

Preview image of app
Preview image of app
Preview image of app

This is the official RichCall app for Zendesk which allows your agents to collaborate with clients using voice, video, co-browsing, text chat, app sharing and other web-collaboration tools.

RichCall is a WebRTC-powered live video chat software integrated with any IP contact center platform.

Live video chat for website

Give your customers in-person experience with video, co-browsing and file sharing.

Remote video support

Let your customers or field agents share their mobile camera with remote support staff to allow them see the issue and resolve it faster.

Video kiosks

Equip your branches with RichCall-powered video kiosks to reduce the cost of business and reach out to more customers.

For questions, please email support@richcall.io.

App details

Works with
support
Ticketing System
Author
RichCall
Version
3.9.55.9015
Price (USD)
Free

Apps install directly into your account

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