Reply.ai helps scale your customer support operations, so that your Support Team can continue to provide a great customer experience while your support volume grows. We augment support agents by suggesting real-time knowledge and, as our AI keeps learning, it identifies opportunities to autonomously resolve common requests in Zendesk Support and Chat. We currently work with customers like Samsung, Coca-Cola, Vail Resorts and The Cosmopolitan Of Las Vegas.
Reply.ai for Zendesk Support
- Increase agent productivity by suggesting responses and relevant documentation.
- Reduce response time by resolving common and simple requests autonomously in Zendesk Support.
- Automate repetitive tasks such as ticket tagging and classification.
- Provide an instant and personalized experience to your customers with chatbots in messaging channels such as WhatsApp, SMS or others, while redirecting the conversation to your Support Team in Zendesk Support when needed.
- One week deployment time.
Please schedule a demo with us to get started.