The Reminders app allows agents to set customized reminder messages for themselves and others at specified times. They can define as many reminders as they need for each ticket. They will get notified with an in-app notification and/or an email when the time arrives. No way they'll miss it.
Built by SweetHawk. 14 day free trial included. Free for sandbox accounts.
To activate your 14 day free trial, install the app and enter your payment information. We won't charge your card until the end of your trial.