Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).
Ottspott is a cloud voice communications and call center app. Users can choose international phone numbers and manage their inbound and outbound calls. Ottspott removes the pain and complexity of old school on-premises or cloud based voice systems, by enabling instant set-up, easy connection to customer data sources and scalability.
The Ottspott/Zendesk integration is available to all Ottspott users and allows your team to:
With Ottspott’s call center software installed, your team will benefit from:
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