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Otto

Cognitive automation for customer support

Preview image of app
Preview image of app
Preview image of app

Otto is an AI-powered automation solution for smart customer support. Recognized as the best AI solution for customer experience in France by L'Usine Digitale award, Otto is now available for Zendesk Support customers.

What it does

  • Auto-fill your tickets fields(tags, type, priority, assignee...) based on its understanding of the requests and your business rules
  • Generate suggestions to your agents
  • Auto-reply for your most repetitive tickets

Benefits - Save your agents' time from filling out tickets fields for repetitive requests - Faster reply and resolution - Increased agent productivity - Happier customers and happier agents

We take data security and privacy very seriously to guarantee the GDPR compliance.

Contact us to schedule a demo.

App details

Works with
support
Ticketing System
Author
LaJavaness
Price (USD)
Free

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