Office@Hand

Integration with Office@Hand phone system

(1)

Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).

The Office@Hand Cloud App for Zendesk provides seamless integration between Zendesk and your Office@Hand services to enable improved customer retention, greater agent productivity, and advanced business processes.

It offers these features:

Complete cloud-based app

  • Use your browser on any platform (Windows®, Mac®); no software installation is needed.
  • Make or receive calls through the Office@Hand phone system, directly from your account within Zendesk.

Increased call efficiency

  • With simple click-to-dial from within Zendesk, you can spend more time servicing clients and less time dialing.
  • Save time by eliminating misdials.

Enhanced customer interaction

  • Incoming callers are instantly matched to existing client records, which are automatically displayed.
  • Tickets are created automatically when a call arrives.

App details

Author
Office@Hand
Version
2.0.2
Price (USD)
Free

Apps install directly into your account.

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