The Zendesk Support for Magento app works to unite your business with a dynamic two-way integration between Zendesk Support ticket data and Magento e-commerce data.

Improve customer satisfaction with better conversations

• Manage all your customer interactions in one place, whether you have one Magento site or several—driving efficiencies within your Support team.
  
• Get more visibility on relevant customer data from Magento, such as billing, shipping, and order info on Zendesk Support ticket pages and user profiles.
  
• Add Zendesk Support communication channels to any Magento-powered site so your customers can get in touch with your Support team wherever they are.
  

Sync your teams for faster resolutions and higher revenue

• Stay up-to-date on the account and the customer with a single view of support information next to critical sales statistics, customer profiles, and sales orders.
  
• Map multiple storefronts to Brands in Zendesk.