Macro Date

Supercharge Due and Custom Date Fields by setting relative dates with Macros

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Macro Date helps you use the full potential of Zendesk's Macro feature, Due Date and Date Fields. Create a task to reopen a ticket in 3 workdays or automatically select a date in 2 months. Macro Date can automatically select a date in the future or past with a Macro.

key features

  • Automate follow-up in a specific amount of days
  • Set relative dates in Macro on the Due Date and Custom Date Fields
  • Can differentiate in workflow between days and workdays
  • Option to install multiple times to support multiple fields with your own prefix
  • New in version 1.3! Support for a specific number of days in the following Week/Month/Quarter/Year
  • New in version 1.3! The Macro Date now also excludes holidays if a schedule (with holidays) is applied to a ticket #### Use Cases
  • Change Due Date of Task in Zendesk
  • Warranty Dates
  • Delivery Dates
  • Maintenance Dates
  • Service Dates
  • Expiration Dates
  • ...and a lot more. The first week is on us! After installing, your free 7-day trial will start so you can try out this application without any worries.

Are you looking for ways to further optimize your Zendesk account? We are a Premier Solution Provider of Zendesk and we help organizations like yours with the implementation of Zendesk and we build (custom) Zendesk Apps and integrations. Get in touch with us.

App details

Works with
support
Ticketing System
Author
pluscloud
Version
1.3
Price (USD)
Free 7-day trial, then £1.00 per agent, per month

Apps install directly into your account.

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