LogMeIn Rescue

Generate a remote session and capture session details in a ticket

App ScreenshotApp ScreenshotApp Screenshot

Now you can combine remote support from LogMeIn Rescue and ticketing workflow from Zendesk Support to deliver fast, reliable support for PCs, Macs, and smartphones. Let your support team collaborate with customers in real time to quickly diagnose and resolve issues. To learn more about the integration, see the LogMeIn Rescue - Zendesk Integration Guide.

Get Started With Your Free Rescue Trial here

Boost Agent productivity

Increase first-call resolution rates and reduce handling times by allowing agents to access LogMeIn Rescue’s powerful remote diagnostic and remote control capabilities.

Satisfy customers completely

LogMeIn Rescue for Zendesk Support lets your customers easily share their screens with your support team, quickly resolve issues and avoid downtime. Your customers will love you for it.

Leave no data behind

Capture, track, escalate and communicate issues to both internal and external stakeholders. Document the full history of your support interactions for future reference, including session metadata such as timestamps and chat logs, as well as custom fields and survey results.

App details

Author
LogMeIn Rescue
Version
1.1
Price (USD)
Free

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