Lingotek Inside Zendesk

Lingotek Inside Zendesk

Translate your knowledge base from within Zendesk

Lingotek Inside Zendesk is a Chrome Browser extension that brings the power of Lingotek’s Translation Network to your Zendesk Knowledge Base. Now you can professionally translate your Zendesk categories, sections, and articles with the click of a button.

The Lingotek integration has the flexibility to request translation on an single piece of content or request translations for hundreds of categories, sections, and articles in bulk. Once again, Lingotek takes the sophistication of professional translation and offers it in a simple to use interface without ever leaving Zendesk.

How it works

To get started, add the Lingotek Translation Inside Zendesk extension to your browser. Once the extension is enabled and configured, a list of all of your translatable content will display, with the option to send items up for translation. As translations are completed within Lingotek, each translation is added to Zendesk automatically.

Follow these 3 simple steps to get started translating your Zendesk Knowledge Base:

  1. Log into Zendesk and enable multilingual version(s). You can do this by following this guide: http://tinyurl.com/enable-zendesk-multilingual
  2. Request an account for the Lingotek Translation Management System here: http://tinyurl.com/lingotek-tms-request
  3. Once the accounts are active, Install the Lingotek + Zendesk Chrome browser extension. You can get the extension here: http://tinyurl.com/lingotek-inside-zendesk

If you need additional installation details please visit our Wiki page: https://lingotek.atlassian.net/wiki/display/PDOC/Zendesk.

App Details

  • Author: Lingotek
  • Price: Free
  • Support: Email
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