JawaraCX

Cloud based WebRTC Video/Voice call for Zendesk

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Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricinghttp://zendesk.com/talk/pricing ).

JawaraCX provides integration cloud based webRTC media server and your Zendesk Support account.

JawaraCX will automatically lookup contact details of the caller in Zendesk using the customer ID/ Account/ email. Once a match is found, the caller's profile will be screen popped for the Agent answering the call/Video Call.

using JawaraCX will reduce cost since just use existing internet bandwith to serve your customer via Video/Voice call

App details

Author
Hendrig Rumianto
Price (USD)
Free

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