Iridize
Add interactive guides to your ticket responses with Iridize permalinks.
Iridize is an enterprise platform for personalized & contextual user onboarding & engagement.
Iridize features contextualized in-product guidance with engaging walkthroughs that match a specific user's needs when they need them. Iridize is code free and reduces the need to engage expensive, corporate resources. Iridize helps to:
- Onboarding new users
- Reduce support costs
- Quicken product adoption
- Increase user engagement
Zendesk Integrations Overview:
- Resolve tickets faster by sending a step-by-step walkthrough guides to your customers.
- Improve support rep onboarding. By reusing step-by-step walkthrough guides the rep can become productive quickly and easily.
Sign up for a free trial or request a demo from our sales team.
Enter your Iridize application identifier in the application settings menu in Zendesk.
To find your application Identifier open the Iridize setup page and look for a line that looks like this:
iridize.appId="[YOUR APPLICATION IDENTIFIER]";
Copy the identifier.
Enjoy.
App Details
