Iridize is an enterprise platform for personalized & contextual user onboarding & engagement.
Iridize features contextualized in-product guidance with engaging walkthroughs that match a specific user's needs when they need them. Iridize is code free and reduces the need to engage expensive, corporate resources. Iridize helps to:
- Onboarding new users
- Reduce support costs
- Quicken product adoption
- Increase user engagement
Zendesk Integrations Overview:
- Resolve tickets faster by sending a step-by-step walkthrough guides to your customers.
- Improve support rep onboarding. By reusing step-by-step walkthrough guides the rep can become productive quickly and easily.
Enter your Iridize application identifier in the application settings menu in Zendesk.
To find your application Identifier open the Iridize setup page and look for a line that looks like this:
iridize.appId="[YOUR APPLICATION IDENTIFIER]";
Copy the identifier.