Instantly create step-by-step solution articles for any app and publish it directly to your Zendesk Guide. No uploads. No screenshot editing. See how it works.
Creating solution articles is extremely painful and time consuming. A 20 step article takes 1-2 hours to make. Take a screenshot, edit it, upload to your Zendesk guide...rinse and repeat. Precious time wasted. Worst of all it’s your most valuable employee, a power user, thats tasked with doing this.
What if I told you iorad could speed this process -10X. That’s right. That same solution article could be done in under 5 minutes.
Iorad for Zendesk works like this:
- Click capture and go through the steps as you normally would.
- iorad automatically captures screenshots and identifies every action.
- Click done and iorad automagically generates the solution article and posts it to your zendesk guide.
That’s it. Give it a try and save precious time.
Checkout what an iorad tutorial looks like and see how it adapts to a learners learning style.
This will install iorad in the Zendesk support agent interface.
To publish articles directly to Zendesk Guide:
- Go to iorad for Zendesk and click Connect
- Sign Up for an iorad account or Sign In
- Enter your Zendesk domain and authorize
The tutorial finish screen now has a Zendesk tab. Capture a solution article, select the location (Zendesk category/section), click Publish and you’re done!
For more information go here.