This app will allow agents working on support tickets to collaborate with their VSTS by creating workitems as and when required.
Features Send custom messages and create work items, to your VSTS projects as and when required through the App. 2. 2 minute Setup installation.
- Click Install to add the app.
- Once the app is installed, click on existing ticket , click on the Apps link and you will see the IntegrateCloud VSTS App. 3.Enter your Zendesk Credentials and click save.
- In the next screen, provide a token key that you previously created, inside your VSTS, along with your VSTS account username and press login.
- Take an existing Zendesk ticket and you will see the app to start creating workitems to your VSTS account.