inSided - Federated Search

Search for Zendesk Guide content through your inSided community platform

Preview image of app
Preview image of app
Preview image of app

Expand your community knowledge - simultaneously search through your Zendesk Guide content and user-generated content on your inSided community. Sometimes community members are looking for an answer to a question that has never been asked on your community, but are available on your Zendesk Guide knowledge base. After setting up this integration, your community members will be able to simultaneously search through your community content AND Zendesk Guide knowledge base. Saving them valuable time and increasing your self-service resolution rate.

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