Inditel Telephony App allows your agents to make calls from within Zendesk & improvises Agent’s productivity and provides you with CTI (Computer Telephony Integration) records within Zendesk for tracking, monitoring, auditing and training purposes. This App is completely free for Zendesk Users.

Key Features:

-Click to call.

-Call History.

Key Benefits:

-You can operate telephony features from within Zendesk.

-Helps in improving Agent productivity.

-Call Logs within Zendesk helps in tracking, monitoring & auditing and for training purposes.