Inbill helps you scale customer service by enabling agents to manage payments:
- Customer payment data and history at a glance right in support tickets;
- Agents save time and effort by not switching apps for billing info, charges, refunds;
- Granular permissions enable agents to work with payments -- all without giving away access to your Stripe or PayPal account;
- Refund statistics to know why people stop using your product.
- No more giving agents naked access to your payment gateway accounts;
- No more switching apps, looking up transaction info, asking “What’s your card number?” or “What’s your transaction ID?”;
- No more refunding without having the big picture of what’s going on.
Pricing: Starts from $19/agent.
Sign up now: https://inbill.net
- Sign up for a free account here: https://inbill.net/signup
- Connect your payment gateway to import your customer billing data: https://my.inbill.net/integrations
- Find our Zendesk app: https://www.zendesk.com/apps/inbill
- Click on it to install it in your Zendesk portal.
- Invite your team, so they can use the Inbill app in Zendesk: https://my.inbill.net/team
- Navigate to any customer ticket in your Zendesk portal.
The Inbill app in the sidebar will show your customer’s complete billing info and will enable you to charge, refund, add/cancel subscriptions.
In your Inbill dashboard you can now monitor transactions, agents’ activity and statistics.
We’ll be there for you all the time in on-site live chat, so we’ll help you with anything.