Help Desk Migration

Help Desk Migration

Import Zendesk data easily and quickly.

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Help Desk Migration is an automated service to migrate your data from various platforms directly into Zendesk (Zendesk import).

Zendesk Migration

WHAT YOU MAY MIGRATE AUTOMATICALLY

  • Tickets
  • Contacts
  • Users
  • Attachments
  • Notes
  • Customised fields
  • Knowledge base

Also you can use Custom Migration Service in case you have specific migration requirements.

PLATFORMS SUPPORTED FOR MIGRATION FROM

Supported Platforms

Assembla * BOSSDesk * CSV files * ConnectWise * Database * Deskpro * Freshdesk * Freshservice * FrontApp * FuseDesk * Gmail * Gorgias * Groove * HESK * HappyFox * Help Scout * HelpSpot * Helpshift * HubSpot Service Hub * Intercom * Jira Service Desk * Kayako * Kayako Classic * LiveAgent * Magento HelpDesk Ultimate * ManageEngine * MSSQL * MySQL * Oracle Service Cloud * osTicket * Parature * Reamaze * Salesforce Desk * Salesforce Service Cloud * Samanage * ServiceDesk Plus * ServiceNow * Spiceworks * SupportBee * SysAid * TOPdesk * TeamSupport * Teamworkdesk * UVdesk * UserVoice * Zendesk * Zoho Desk

and any other platforms or files by your choice in Custom Migration Service.

OUR BENEFITS

  • Free Demo Migration
  • Custom fields migration
  • Preserving relations between objects
  • Easy to change fields mapping (if you want to)
  • Automated process

BEST PRACTICES BEFORE STARTING DATA MIGRATION

  • Turn Knowledge Base on in case you want to migrate your old KB to Zendesk
  • Create custom fields in Zendesk, so you'll be able to map and transfer necessary data into them
  • Turn all automations off

OUR CLIENTS

Help Desk Migration Clients

Start Zendesk import right now!

HOW TO SET UP YOUR ZENDESK IMPORT

  1. Register an account
  2. Select your current platform and provide access credentials. You are able to export data from many different platforms: Assembla * BOSSDesk * CSV files * ConnectWise * Database * Deskpro * Freshdesk * Freshservice * FrontApp * FuseDesk * Gmail * Gorgias * Groove * HESK * HappyFox * Help Scout * HelpSpot * Helpshift * HubSpot Service Hub * Intercom * Jira Service Desk * Kayako * Kayako Classic * LiveAgent * Magento HelpDesk Ultimate * ManageEngine * MSSQL * MySQL * Oracle Service Cloud * osTicket * Parature * Reamaze * Salesforce Desk * Salesforce Service Cloud * Samanage * ServiceDesk Plus * ServiceNow * Spiceworks * SupportBee * SysAid * TOPdesk * TeamSupport * Teamworkdesk * UVdesk * UserVoice * Zendesk * Zoho Desk
  3. Select Zendesk as your future platform and provide your Zendesk URL, authorize with admin credentials
  4. Select objects you want to migrate (tickets, contacts, organizations, groups, knowledge base articles, etc.) and change fields mapping if you need to
  5. Start Free Demo Migration. Demo migrates a limited amount of data (20 tickets and all objects related to them + 20 Knowledge base articles)
  6. Check demo migration results and proceed with Full Data Migration

Start Zendesk import right now!

App Details

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