The Google Drive integration lets you connect your Google Drive account to your Zendesk and makes it easy for you to upload/attach files directly to/from Google Drive within a ticket in Zendesk Support. With this integration, you’re able to use Google Drive without leaving Zendesk Support.
To Illustrate how the Google Drive integration for Zendesk can help your agents achieve a more efficient workflow, you can read about the integration’s core features below
The integration makes it possible for you to upload files that have been attached in a ticket directly to your Google Drive account. With the integration, you’ll find the attached files from the ticket in the sidebar on the right side. It makes it possible for you to:
Get an overview of all attached files Upload a specific attached file to Google Drive Upload several, or all, attached files to Google Drive
Do you need to send a file from your Google Drive account when replying to a customer in Zendesk?
No worries - with this integration you’re able to attach files from your Google Drive account directly in a ticket without leaving Zendesk Support. Just with a click on the Google Drive icon and you can search for files throughout your account and attach it to your reply.
Try Google Drive for Zendesk Support for 14 days free of charge and without any obligations. If you don’t like it, you can just uninstall the app within the trial period and you won’t be charged.
We want to make sure you’re completely satisfied and just as happy with this app as we are. So, if you’re missing a feature or think something could be changed for the better, just head over to our community and let us know.
This app is made by helphouse.io. We’re a 360* Zendesk consulting house and the only Zendesk Premier Solution Provider in Scandinavia. We’re experts in Zendesk and besides creating apps for Zendesk Marketplace, we also help companies implementing and
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