Gather

Gather streamlines your customer service operations. Understand customer history to provide support that’s relevant, easily integrate billing data and automate repetitive tasks like refunds and password resets. Say goodbye to managing 10+ different tabs!

Gather for Zendesk

Pull in all of the relevant information on the ticket you’re currently working with - whether that’s billing, contact or order data from any of our 14+ integrations and configure it to your exact specifications.

Keep continuity between interactions with customers with our Timeline feature. Quickly view a list of all past actions performed and notes on a customer directly within Zendesk.

Automated actions buttons to perform actions like refunds and password resets in one click within the ticket screen - coming soon.

Details:

14+ integrations available, including:

• Stripe
• Salesforce
• Slack
• Intercom
• All databases: MySQL, PostgreSQL, SQL Server
• CRMs - HubSpot, Intercom, Salesforce, Pipedrive, Zoho
• Google Sheets
• Mailchimp
• Coming soon: Shopify, WooCommerce, Magento, ShipStation

See the full list here

Magic Actions Automate repetitive workflows without code. Stop wasting time with manual data entry and Google Sheets. Perform tasks automatically instead. Easily configurable within Gather.

Views Builder From within Gather, managers can build and customize views for reps to see relevant data on the right side panel.

Analytics As reps work from Gather, managers are able to view real-time analytics on which actions are being taken, which rep performed the action and at what time.

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Pricing: Free for 14 days

Sign up for a free trial of Gather today!