The Five Most Recent app gives you more context around past support requests made by a customer. The app displays the five most recent tickets the customer has submitted, so you have a complete view of the customer's most recent questions or issues.
Your agent will see the ticket number, subject line, and status of the ticket.
For additional feedback on making this app more useful, make feature requests.
By enabling this app, you agree to the Built by Zendesk Terms of Use.
Apps install directly into your account.
Never pay a thing
The free plan gives you the ability to view the five most recent tickets that have been submitted by the customer
£0.50 per agent, per month
The Basic plan has all of the features of the Free plan plus:
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