Fin Analytics

The end-to-end solution for workforce analytics.

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Our tools deliver continuous operational insights to optimize team performance, drive process improvement, and thoughtfully automate key workflows. Measure every step of each process across all sites, tools, and resources to learn what actually happens outside Zendesk, Salesforce, and other CRMs. Instantly catalog, access, and replay any moment of an agent’s day to dig into and learn from the nuanced behaviors that would otherwise be missed.

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Fin Analytics
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