Envolve lets you add a super friendly widget on your site that can:
- View and reply to their existing tickets
- Let them search through your Zendesk help center
- Humanizes the whole support experience for users
- Reduces tickets by 70% by improving help center search
The Envolve widget sits on your site providing your users with a friendly support experience. At the same time, it reduces tickets by 70% by providing easy and timely help center articles.
- Signup at https://www.envolve.io
- Follow the instructions by adding your site and connecting your Zendesk account
- After connecting your Zendesk account, you'll get the Javascript site code specific to your site.
- Paste the Javascript site code right before the closing
</head>tag on your website. - You'll can also customize the widget by changing the colors and selecting the default agent.