Gamification meets customer service!
Dōjō is the performance management tool that drives engagement and productivity to your agents and allows you to easily manage a customer service team of any size.
Start using it for free within minutes
Measure and analyze your agents' performance in real-time, boost your response quality and automate your performance reports.
Monitor your agents' performance to gain immediate insights without leaving Zendesk
Measure progress, improve CSAT and coach your agents with real-time feedback
Improve your output quality and integrate our smart ticket rating process
Ditch your spreadsheets and save time
Release - 2019 Q3
Turn your agents into Master Ninjas with work & play!
Enhance your Dōjō performance management tool with gamification. Increase your agents’ engagement, boost performance and reward them for their results.
Set goals for your agents and empower them with self-management
Boost your team’s engagement and productivity
Use Dōjō reward system to celebrate results
Help your agents improve their skills and prioritize their tickets with the help of our AI coach
Track your team’s everyday progress towards your company’s mission
For more info please visit our website
Click the Install button to get started. Once the app is installed you will find the Dōjō Classic in your Zendesk menu bar on the left side, ready to go!
For more information please visit our help center.