DataHero is an easy to use data analytics and reporting tool that helps business users and customer service managers get insights across all your business data sources, all in one place. With DataHero, customer success teams can easily create charts, reports, and KPI dashboards of your Zendesk data, combined with the other cloud services you use everyday. DataHero makes it incredibly easy to share those insights with teams and executives.
EASILY IMPORT CUSTOMER SERVICE METRICS
After connecting DataHero to Zendesk, you can easily create dynamic charts of your tickets by channel, time, or other attributes. Importing transactions takes just one click.
EASY, INTUITIVE ANALYSIS
With DataHero’s intuitive design, you simply drag-and-drop the information you want to create charts and reports. Combine datasets, slice and dice your data, and schedule data refreshes to automate reporting.
SHARE WITH TEAMS AND STAKEHOLDERS
Easily share charts, reports, and dashboards with teams and stakeholders, or embed your charts in the websites, blogs, and wikis that your team is already using.
- Sign up for a free 14 day trial of DataHero and click "connect a new service".
- Add Zendesk, authenticate via OAuth and then automatically import your Zendesk views and tickets through our easy-to-use import wizard.
- Use the drag-and-drop interface to easily create charts, reports, and dashboards that you can share with teams and stakeholders.