Cumul.io helps any Zendesk user to report more in-depth on their Zendesk data. Build real-time dashboards in just a few clicks.
Why to use Cumul.io?
- Swift & easy dashboarding: drag & drop your charts and data onto our intuitive editor, and design interactive dashboards in minutes.
- Gain new insights: get a better view on what's going well or wrong in your organization. Constantly stay up-to-date on what's happening in your company.
- Higher productivity: invest time in the things that matter to your business. Share insights with your teams and help them prioritize the right tasks.
Advantages of the Cumul.io integration with Zendesk:
- Analyze your tickets flow, team productivity or customer satisfaction in detail.
- Easily connect your Zendesk account in Cumul.io and select all the data you wish to analyze in a few clicks.
- Forget manual exports: your Zendesk data will refresh automatically.
- Enrich your insights: link Zendesk data with other data from Google Analytics, Excel files, your own database,...
- Do it yourself! With our simple editor, anyone can build dashboards.
- Thanks to our useful Academy, you'll learn all the functionalities in Cumul.io in under 30 minutes!
- Log in to your Cumul.io account.
- Connect it with your Zendesk account: go to Datasets tab and click New Dataset.
- Select Zendesk and enter your subdomain.
- Select the data you wish to import.
- Datasets will be added to your Cumul.io account.
Once you connect your Zendesk account to Cumul.io the data will be synchronized automatically as frequently as you choose.