Canny

Canny

Keep track of customer feedback in Canny.

Canny is a customer feedback tool that helps your team make better product decisions. It works by letting your customers post and vote on feedback from within your product.

Canny for Zendesk is a two-way integration that lets you link Zendesk tickets with Canny posts. This helps your customer-facing teams relay feature requests to your product team in an organized way.

Once your product team makes progress on a feature, we'll automatically send status updates to the relevant customers who want that feature.

  • Open your admin dashboard in Canny
  • Navigate to the admin settings (top right corner > settings)
  • Navigate to the Zendesk integration page
  • Enter your Zendesk subdomain into the input field
  • Click the Add to Zendesk button
  • Click Allow to grant Canny access to your Zendesk account

App Details

  • Author: Canny
  • Price: Free
  • Support: Email / Website
  • Version:1.0
  • This is an app. It will install right into your Zendesk Support account.

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