Cancel Ticket Submit

Cancel Ticket Submit

Prevent incorrect updates to a Zendesk ticket by delaying or cancelling the ticket submission.


The Cancel Ticket Submit app prevents ticket submission and allows an agent to review their comments before submitting the ticket in Zendesk

The following information is displayed:

  • Modal popup with ticket comment text
  • Modal includes a cancel button to cancel ticket submission
  • Dismissing the modal or waiting for the timeout will prevent ticket submission

Install the Cancel Ticket Submit app, then configure the settings within the app.

App Details

  • Author: Zendesk
  • Price: £1.00 per agent, per month
  • Support: Email / Website
  • Version:2.0
  • This is an app. It will install right into your Zendesk Support account.

Publish your app

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.